MockTokDoc

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Terms and Conditions

Effective Date: 2026-05-28

Version: 3.0.0

Acceptance of Terms

This Agreement sets forth legally binding terms for your use of Mocktok App (”product”, “service”, “App”, “Mobile App”, “Website”) and Mocktok.com services developed by 1000274400 Ontario Corp. (“We”, “Us”, “Our”, Ours”, “Company”). By accessing and using our products and services, including but not limited to (AI-based or human based) mock interviews, resume editing, and cover letter writing, you agree to be bound by this Agreement. If you do not accept the terms of this Agreement, you should not use our services and products.

Use of Services

  1. License. We grant You a revocable, non-exclusive, non-transferable, limited license to download, install, and use the App and Website for your personal purposes strictly in accordance with this agreement.
  2. Age Requirement: The services provided are exclusively available to individuals who have attained the age of majority in their respective jurisdiction, which is typically 18 years or older. By accessing and using our services, you represent and warrant that you have reached the legal age required to enter a binding contract.
  3. Compliance with OpenAI and Google/Alphabet Usage Policies: You affirm that you are eligible to use services provided by OpenAI and Google/Alphabet, and that your usage complies with their respective terms and policies.
  4. Sanction Compliance: You represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties; (iii) you are not an individual, or associated with an entity, that is subject to sanctions or embargoes imposed by the United States government or any other jurisdiction applicable to you. Furthermore, you affirm that you will not use our services for any activities that would violate such sanctions or embargoes.
  5. Account Registration: You may be required to register an account to access certain features of our Services. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.
  6. User Responsibilities: You are responsible for all activities that occur under your account. You agree to comply with all applicable laws and regulations in connection with your use of the Services and not to engage in any act that is harmful to us or any third party. You must comply with applicable third party terms of agreement. To the fullest extent permitted by applicable law, we reserves the right, and has absolute discretion, to remove, screen, edit, or delete any of Your Content at any time, for any reason, and without notice. By posting or submitting Your Content through the Services, you represent and warrant that you have, or have obtained, all rights, licenses, consents, permissions, power and/or authority necessary to grant the rights granted herein for Your Content. You agree that Your Content will not contain personal information, confidential information, or material subject to copyright or other proprietary rights.
  7. Suggestions: We shall have a royalty-free, worldwide, irrevocable, perpetual license to use and incorporate into the products and services any suggestions, enhancement requests, recommendations or other feedback provided by You.
  8. Consent to Electronic Communications and Solicitation: By downloading the Mobile App, You authorize us to send You (including via email and push notifications) information regarding the Mobile App, such as: (a) notices about Your use of the Mobile App, including notices of violations of use; (b) updates to the Mobile App and new features or products; and (c ) promotional information and materials regarding our products and services.

Prohibited Conduct

You agree not to engage in any of the following prohibited activities:

  1. copying, distributing, or disclosing any part of the Services in any medium;
  2. using any automated system, including without limitation “robots,” “spiders,” “offline readers,” etc., to access the Services;
  3. transmitting spam, chain letters, or other unsolicited email;
  4. attempting to interfere with, compromise the system integrity or security, or decipher any transmissions to or from the servers running the Services;
  5. Training Own AI Systems: You are strictly prohibited from using our app, its features, or any output generated by the app to train, enhance, or develop any artificial intelligence systems or models, whether for commercial or personal use.
  6. Probing and Retrieving Prompts: You may not attempt to probe, reverse-engineer, decompile, disassemble, or otherwise attempt to discover or retrieve the prompts, models, or other underlying methodologies used by our AI.
  7. Unauthorized Access and Use: Any attempt to retrieve, access, or use our API keys, backend systems, or any part of our service provider’s infrastructure without explicit authorization is strictly forbidden. This includes, but is not limited to, activities such as scraping, hacking, or employing malicious software or tools.
  8. Malicious Use: You are prohibited from using our app or services for any malicious purposes, including but not limited to disrupting, damaging, or impairing the functionality of our products and services, or interfering with other users’ access to our products and services. Furthermore, you must not infringe upon the rights of any third party. Disclosure of any confidential, proprietary, or private information during the use of our products and services is expressly forbidden.
  9. Account Sharing: Each account is intended for use by a single account holder only and may not be shared with others. Sharing your account with others is strictly prohibited and may result in termination of your access to the Services.

Violation of any of these provisions may result in the immediate termination of your access to our app and services, and may subject you to legal action. We reserve the right to seek damages and any other remedies available under applicable law for any unauthorized use or misuse of our app or services.

Intellectual Property Rights

  1. Company Content: All content, including text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, sounds, music, artwork, computer code, and other material provided by us, is owned, controlled, or licensed by or to us and is protected by intellectual property rights.
  2. User Content: You retain all rights in, and are solely responsible for, the User Content you post or transmit to or through the Services. You grant us a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such User Content throughout the world in any media.

Payment Terms

  1. By purchasing our services or products, you confirm that you are at least 18 years old.
  2. A recurring payment will be automatically initiated for each subscription period unless canceled in accordance with these terms.
  3. You may cancel your subscription at any time through the original purchase channel (e.g., iOS, Android, Web). Please note that no refunds will be issued for partial billing periods.
  4. Fees for our services, tokens, and subscriptions, where applicable, will be clearly stated at the time of your purchase or sign-up. We reserve the right, at our sole discretion, to adjust the prices of tokens, services, and subscription plans, including the service limits or quotas during the subscription period. Such adjustments may occur at any time and without prior notice.
  5. Notification: While we endeavors to provide advance notice of any significant pricing changes, it is under no obligation to do so, and users should not rely on receiving such notice.
  6. Acceptance of Price Changes: Continued use of our services after any price adjustment constitutes the user’s acceptance of the new pricing terms.
  7. No Refunds on Price Changes: Unless specified otherwise in our Refund Policy, price changes do not provide a basis for a refund of tokens or services already purchased at a previous price.
  8. By purchasing tokens or services from us, you acknowledge and agree to our no-refund policy. All purchases made on our platform are final and non-refundable.
  9. Minutes Limit: The minutes allocated as part of a subscription are only valid within the specified billing period and cannot be carried over to subsequent billing periods.
  10. Interview Timer: The timer for an interview session begins when you confirm by selecting the “Yes” button in the confirmation box and ends either when you manually end the interview, when the interview ends due to an error, when the maximum minutes per interview or total minutes limit within the billing period is reached, or when the maximum number of responses per interview has been reached. The time spent during the session includes, but is not limited to, time initiating the interview, processing responses, waiting for responses from the interviewer, and the interviewer speaking or typing.
  11. Maximum Responses per Interview: The maximum number of responses per interview refers to the total number of responses you send during the course of an interview session.

You acknowledge that the Services employ artificial intelligence technologies, which are inherently experimental and may not achieve the intended outcomes. You agree to assume all risks associated with the use of these technologies, including the risk of inaccurate, incomplete, or inappropriate content generated by AI, and the risk of data privacy issues inherent in AI technologies.

Data Storage and Transfer

  1. Location of Data Processing: The user acknowledges and agrees that personal data provided to us may be stored and processed in the United States, Canada, or any other country where we or our service providers have facilities.
  2. International Transfers: The user understands that information stored or processed in another country may be subject to lawful requests by the governments or law enforcement of that jurisdiction.

Non-Liability for Loss of Content or Data.

We shall not be responsible for any loss, destruction, alteration, unauthorized disclosure, or corruption of any data, information, or content transmitted, processed, or stored by us. You are solely responsible for securing and backing up your data and content. Under no circumstances will we be liable for any loss of data, or for any direct or indirect, incidental, special, consequential, or punitive damages caused by data loss.

Termination of Service and Accounts

  1. We reserve the right, in our sole discretion, to terminate your access to all or part of the Services, close your account, and remove and discard any content within the Services, for any reason or no reason, with or without notice. We may also terminate your account if the account remains inactive for more than 6 months. Following termination, your right to use the Services and access data will immediately cease.
  2. If you wish to terminate your account and delete all your data, you may send a request to our contact email specified in the “Contact Information” section using the email associated with your account. All provisions of this Agreement which, by their nature, should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability. You understand and agree that it may take up to 90 days to delete the information. Some information may not be deleted, including but not limited to:
    1. Information that has already been used to train our model.
    2. Information that has been sent to our service providers for processing.
    3. Backup data that is integrated with other data.

Disclaimers

YOUR USE OF THE MOBILE APP IS AT YOUR SOLE RISK. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. The Services are provided “as is” and “as available” without any warranties of any kind, including that the Services will operate error-free or that the Services, their servers, or the content are free of computer viruses or similar contamination or destructive features. We do not warrant that the Services will be uninterrupted, timely, secure, or error-free, and we are not responsible for any interruptions or delays caused by our service providers or due to technical issues. If your use of the Services or the content results in the need for servicing or replacing equipment or data, we shall not be responsible for those costs. We do not warrant the accuracy, completeness, or reliability of any information obtained through the App, including but not limited to the information provided by the AI interviewer. You acknowledge and agree that any reliance on the App or its services is at your own risk. You acknowledge and agree that the App and its services may be subject to limitations, delays, and other problems inherent in the use of the internet, electronic communications, storage, and AI language model.

No Included Maintenance and Support. We may deploy changes, updates, or enhancements to the Mobile App at any time. We may provide maintenance and support for the Mobile App, but has no obligation whatsoever to furnish such services to You and may terminate such services at any time without notice. You acknowledge that neither Apple (for iOS Mobile App) nor Google (for Android Mobile App) has an obligation to furnish any maintenance or support services in connection with the Mobile App.

iOS Application: TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, APPLE WILL HAVE NO WARRANTY OBLIGATION WHATSOEVER WITH RESPECT TO (A) THE MOBILE APP, AND (B) ANY OTHER CLAIMS, LOSSES, LIABILITIES, DAMAGES, COSTS, OR EXPENSES ATTRIBUTABLE TO ANY FAILURE TO CONFORM TO ANY WARRANTY.

Android Application: GOOGLE EXPRESSLY DISCLAIMS ALL WARRANTIES AND CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

Limitation of Liability

TO THE EXTENT NOT PROHIBITED BY LAW, In no event shall we, our company, its officers, directors, employees, or agents be liable for any indirect, punitive, incidental, special, consequential, or exemplary damages, including without limitation damages for loss of profits, goodwill, use, data, or other intangible losses, that result from the use of, or inability to use, this service.

TO THE EXTENT NOT PROHIBITED BY LAW, In no event shall our company, its officers, directors, employees, or agents be liable to you for any personal injury, direct damages, indirect damages, incidental damages, consequential damages, special damages, punitive damages, legal fees, attorney fees, court costs, or any other expenses exceeding the total amount paid by you to us for the service related to the claim. This comprehensive limitation applies to all claims and damages of any kind, whether based in contract, tort (including negligence), strict liability, or otherwise, even if we have been advised of the possibility of such damages. The limitation of liability reflects the allocation of risk between the parties and is an essential element of the basis of the bargain between you and us. This limitation shall not apply to any damages that we are legally incapable of excluding or limiting liability for under applicable law. In no event shall our total liability to you for all damages (other than as may be required by applicable law in cases involving personal injury) exceed the amount of the fees you paid to us in the current service period or fifty dollars (50.00 USD), whichever is less. The foregoing limitations will apply even if the above stated remedy fails of its essential purpose.

Indemnification

You agree to defend, indemnify, and hold harmless our company and its employees, contractors, agents, officers, and directors from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney’s fees) arising from: (i) your use of and access to the Service; (ii) your violation of any term of this Agreement; (iii) your violation of any third-party right, including without limitation any right of privacy or Intellectual Property Rights; or (iv) any claim that your User Content caused damage to a third party.

Third Party Beneficiary

You acknowledge and agree that Apple or Google, and Apple’s or Google’s subsidiaries, are third party beneficiaries of this agreement, and that, upon your acceptance of the terms and conditions of the EULA, Apple or Google will have the right (and will be deemed to have accepted the right) to enforce this agreement against the you as a third party beneficiary thereof.

Modification of Terms:

We reserves the right, at our sole discretion, to modify or replace these Terms at any time. Continued use of our services after any modification constitutes the user’s acceptance of the new terms.

Severability

If any provision of these Terms and Conditions, or the application thereof to any person, place, or circumstance, shall be held by a court of competent jurisdiction to be invalid, void, or unenforceable, such provision shall be deemed severable and shall not affect the validity and enforceability of any other provisions hereof. In such an event, such provision shall be replaced with a new provision that most closely reflects the original intention of the parties and has the same legal effect.

Headings

The headings and titles of sections in these Terms and Conditions are for convenience and reference only. They are not intended to summarize the content within the sections or to limit the scope of the provisions. The headings and titles shall not affect the interpretation or construction of these Terms and Conditions.

These Terms and Conditions, together with the Privacy Policy, and any other legal notices, policies, or documents that may be published by us on our App, website, or provided to users, constitute the entire agreement between the parties with respect to the subject matter herein. These documents supersede all prior or contemporaneous understandings or agreements, whether written or oral, regarding such subject matter. Examples of such policies may include, but are not limited to, a Payment Policy or Refund Policy. Each document is intended to address different aspects of your relationship with us and should be interpreted as complementary to one another. Any amendment to or waiver of this Agreement or any related policies must be in writing and signed by us to be effective.

Governing Law.

These Terms shall be governed and construed in accordance with the laws of Ontario, Canada, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

Conflict Resolution

Any disputes, claims, or controversies arising out of or relating to using our services and product and to these Terms and Conditions, or the breach, termination, enforcement, interpretation, or validity thereof, including the determination of the scope or applicability of this agreement to arbitrate, shall first be attempted to be resolved through good faith negotiations between the parties. If the dispute is not resolved through negotiations, it shall then be submitted to arbitration in Toronto, Ontario, Canada. The arbitration shall be administered by an appropriate arbitration entity in Toronto, pursuant to its rules and procedures. In the event that arbitration does not resolve the dispute, the parties must seek recourse through the courts, which shall be located in Greater Toronto Area, Ontario, Canada. Should any party initiate legal proceedings without first seeking arbitration, that party shall forfeit the right to claim legal or attorney fees, even if such fees would otherwise be available.

Contact Information

If you have any questions about these Terms, please contact us at Support@MockTok.com